Hopin operations

Support tickets

Help passengers and drivers, including linked ride and lost-item cases.

New ticket

Open tickets

268 need a response

Pending customer reply

14Awaiting passenger or driver

Lost item cases

5Linked to rides

First response time

11mLast 7 days

Customer support

Ticket inbox

Search ticket, user, ride or topic...
TicketCustomerTopicLinked rideStatusUpdated
SUP-2108Emma de VriesA question about my fareHP-10482Open8 min agoOpen
SUP-2107Noah BakkerI lost an itemHP-10461Pending24 min agoOpen
SUP-2106Mila SmitCancellationsHP-10454Open1h agoOpen
SUP-2105Daan VisserPaymentsHP-10432ClosedYesterdayOpen