Hopin operations

Payments & refunds

Track provider payments, failed transactions and customer refunds.

Export payments

Processed today

€18,4201,098 successful payments

Pending payments

€42826 transactions

Failed payments

€947 require follow-up

Refunded today

€1284 refund requests

Provider-agnostic ledger

Payment activity

PaymentRidePassengerMethodAmountStatusWhen
PAY-8821HP-10482Emma de VriesVisa •••• 4242€18.40PaidToday, 10:42
PAY-8820HP-10481Noah BakkeriDEAL€34.20PaidToday, 10:36
PAY-8819HP-10480Mila SmitApple Pay€16.80PendingToday, 10:25
PAY-8818HP-10478Julia MulderVisa •••• 1198€14.90FailedToday, 09:58

Failed payment watch

Needs attention

JP
PAY-8818 · Julia MulderVisa •••• 1198 failed for ride HP-10478
DA
PAY-8798 · David ArendsiDEAL provider timeout

Refund policy

Finance controls

Payment providerNot selected
Partial refundsNeeds confirmation
Cash payment trackingEnabled